WHAT IF AN ITEM DOES NOT FIT ME ? 

Well,  you have enough to worry about...  

An item does not fit you or you have simply changed your mind ? We will get you a refund, no questions asked. You have up to 7days upon receiving your order to request for a return.

Refunds are processed for unworn items in their original packaging with original tags. On SALE items can only be exchanged.  

Dans le cadre d'une demande d’échange ou retour de commande à la demande du Client (sans erreur avérée du Vendeur), les frais de retour (35Dhs) sont à la charge du Client. En cas d'échange dû à une erreur de la part du Vendeur lors de la préparation de la commande, les frais de retour sont pris en charge par ce dernier. 

HOW TO REQUEST FOR A RETURN ? 

To request for a return, please email us on hello@trendivor.com or on Whatsapp with the below information: 


- Order Number 
- Reference of item to be returned


You will be refunded the amount of the items only. Shipping costs are non-refundable. 

REFUND METHOD  

Your refund will be completed within 10-15 days upon reception of your order at our warehouse. Once the package is checked and confirmed to be in its original condition, you will be notified by email. You will then be required to confirm the bank account on which you would like to receive your refund on.